Dishwasher 4C Water pressure coffee

[Ken121]

I'm really disappointed having bought a new dishwasher from Samsung on 4/02/2024 

Technical spec states incoming water pressure should be between:

0.04 - 1MPa ( 1bar = 0.1MPa) to operate 

My water pressure is

0.2MPa = 2bar

I'm not a maths genius, but I've worked that my water pressure meets the requirements for the dishwasher should operate. 

Samsung engineer visited checked the appliance and fling no fault. 

Samsung call centre insisted that the fault remains with my water supply! 

I've calculated that I've spent approximately:

6 hrs on the phone with Samsung. 

2 hrs with Engineers

 10 hrs of lost work. 

I've finally given in and arranged for the machine to be collected and await a refund. 

Having to wait 3 days for collection and then up to 7 days for the refund. 

[keith30]

That's down to what network who you receive your water from as it's generally the pressure coming though your water pipes in into the home so if you have low water pressure then you need to contact them and they should test your supply.