Dim microwave light bulb

[NIW]

I have a brand new Samsung microwave and the bulb is so dim you can't see food cooking. Customer service tell me that this is not a fault, just designed that way! I've seen that others have the same issue. Just wondering if anyone has changed the lightbulb and it improved as otherwise this is a really bad design flaw.

[UNKNOWNUSERNAME]

I think its probably doable in terms of changing it, do i recommend it? no. Could mess it up in someways although i could obviously be wrong. May i ask the model of the microwave?

[NIW]

 MS23K3513AK 

I don't intend to change the bulb just find it hard to believe that Samsung would accept such a design flaw. I've seen the same complaint about their microwave bulbs going back several years now.

[Fiona26]

I must say my Samsung microwave is very dark to see inside. I don't think it's the bulb on mine. It's bright enough once opened. It's the actually tint on door that is to dark and doesn't let much light through.

[NIW]

Of course that may be the issue. The light does seem ok when the door is open. Still a design flaw then!

[andy_in_ireland]

also in the door is a mesh (more than likely made of metal) to bounce back the microwaves back into the oven , and not through the door. This will make it darker when the door is closed too as well as the tinted door.

[Hughworm]

I've seen posts about this problem going back 2 years, saying "your feedback has been noted and passed to our designers". My microwave was made in September 24 so there's no excuse for this stupid design. Can I take it back for a replacement with a different model?