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Auto dose using whole tray at once

(Topic created on: 19-03-2024 09:26 PM)
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themarsh
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I filled up my auto dispenser with fabric softener and did one wash and thought the clothes smelt amazing. Then it asked me to refill which I thought was odd but did it anyway. Did one wash, whole tray gone again. So in two washes it's used an entire bottle (44 washes!!) Of fabric softener. The machine is only 6mo old. Any suggestions 
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