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American fridge freezer not cooling

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First Poster

The freezer first stopped cooling and about 2 weeks later the fridge is not cooling properly. We removed back panel where condensor and compressor are situated and removed all the dust. The compressor was warm and appears to be working. We had a guy come around and said it needs re-gassing or compressors gone. He didnt check the back of the fridge so not sure he knew what he was doing. The model no. is RSH1DLMR. Any help appreciated.

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Moderator
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Hi @JCTHATSME 

 

Did you manage to get this sorted or are you still having the same issues?

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Hi Chris not yet

 

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New Member

I have the same problem.  Could you tell me what happened?  I’ve been told by Samsung technician that I need a brand new machine when mine is only 3 years old...I’m so upset I feel sick.  He did t even open the back and said that as he could here a watery noise it means there’s a gas leak...can anyone help me? Thanks.

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