I have a RF24HSESBSR Fridge Freezer since late March 2019 that takes the HAF/CIN/EXP (DA29-00020B) Water Filter.
I only use the genuine Samsung Filters.
My first 2 filters lasted approximately 6 months each to the red alarm showing for replacement. (c.22/3/2019 to 25/9/2019 and 25/9/19 to 8/3/2020).
Then the 3rd Filter fitted on 10/3/2020 has only lasted 3 months to 18/6/20.
I replaced the filter again, but was very suspicious as to why it was due for replacement so soon.
According to the filter package it should last 6 months or 1136litres. This would imply that my wife and I use 12 litres of water through the fridge every day. We do not! We know that our normal combined drinking water usage is about 5 litres per day.
According to the manual the water chiller delivers 1litre continously before cutting off.
I have now found that it normally only delivers about 600-700 ml at a time. We have been suffering from low water pressure for the last couple of months. we live in hard water area.
Very disappointed to find I cannot email this enquiry to Samsung, so I wonder if anyone cqn explain what is going on.
Do I have a faulty fridge? Is there a software issue? Was it a faulty filter? How does the fridge measure the time period or volume of water for the filter alarm after a reset? How does the fridge measure the 1L dispensing volume?
Any advice would be much appreciated as I do not want to purchase expensive filters unnecessarily and more frequently than needed.
Many thanks
Bill
