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ZF6 GOOPLE PAY/ WALLET NOT AVAILABLE OPTION IN APPS

(Topic created on: 20-08-2024 08:59 AM)
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Sausage1
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Hi

I have a new ZF 6. I have a problem with GPAY. It works OK for contactless payments. On my previous phone, ZF5, and on an S22, GPAY would be an option for payment with in APPS. For example, the WETHERSPOONS APP. However, since having ZF6, this payment option is not available. I have been in contact with GOOGLE Support & WETHERSPOONS APP support both claiming nothing wrong with their apps. I have done the usual:

CLEAR CACHE & DATA
REINSTALLED BOTH APPS, GPAY & WETHERSPOONS 
REMOVED AND RE APPLIED BANK CARDS IN GPAY
CHECKED INTERNET SETTINGS
RESET ROUTER
RESTARTED PHONE
CHECKED APPS UPDATED
CHECK PHONE SOFTWARE UPDATED.

The versions of GPAY & WETHERSPOONS are the same as one another phone S22 used my others in same house, and works all OK on S22.

I an now at a loss as to what to do and wonder if anyone else has the same problem on ZF6 ?

Thanks

7 REPLIES 7
TechZilla
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Have you selected GPay as your default payment method and checked the permissions for the GPay app?

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Sausage1
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Hi. Yes, I have done that as well. Thanks.
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BandOfBrothers
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Might be a very last resort to factory reset and then set the phone up as new i.e not use any back up and then see what happens @Sausage1 

Also delete the relevant apps from your Playstore MyLibrary to get a clean download. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Sausage1
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Actually, permissions I have agreed to all, how do I check GPAY is default payment method? Thanks
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Sausage1
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Hi. I have deleted apps in Play Store in Manage APPS & Devices, Manage, Uninstall Apps- I have removed the Uninstall edge Apps. Is this what you term MY LIBRARY? Thanks
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Sausage1
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To clarify my last message I have removed the UNINSTALLED apps. Is this the MY LIBRARY you refer to? Thanks
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Sausage1
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After a google update it's all fixed! And google said it was nothing to do with them Yeah right.