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Z Fold 7 main screen issue

(Topic created on: a month ago)
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Bwrs220
Journeyman
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Hi all, recently upgraded to the Z Fold 7 coming from s22 Ultra. Whilst loving the new phone I have noticed this with the main screen. When folded it appears the inner screen touches with visible proof of this when opened up again leaving marks where it has been sitting. Is this a normal thing with this phone. The marks can be wiped off as its just oils from the hands after use but even the tiniest of dust particles leaves an imprint in the screen protector. I have also noticed an uneven right side of the display that almost feels lumpy when sliding a finger up and down, around the same place to where it touches the other side. 

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34 REPLIES 34
johnz237
Samsung Members Star ★
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Hi! Welcome to the Samsung Members community!

This seems like an issue with the screen protector itself—though not owning a Fold, I can't comment on how "normal" this is.
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Looks like an airbubble in the screen protector ?
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Bwrs220
Journeyman
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Hi, I get why you might be thinking that but there's no signs of it lifting or any major defects with it. Is it possible there is variation with the thickness of the protector maybe? Surely the protector takes the shape of the screen and thus any imperfections with the screen if its not completely flat. The left side is totally fine to the touch it's just the right that feels uneven
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Bwrs220
Journeyman
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That's just from the oils on the screen from touching. As it's been folded it's left the imprint where it's been touching. It wipes off completely fine so no air bubbles
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johnz237
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What screen protector is it? (Brand) as I can't see another reason beyond what you've just suggested.
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Bwrs220
Journeyman
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Its the Samsung one that's factory fitted
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johnz237
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Oh that's my bad, I thought you meant you added one. Hmm, very strange.

As not an owner of the folds, I can't say this is normal or not, but it doesn't seem it to me.

I would reach out to support to be sure what's happening; also, there are plenty of owners on the forums who may have more of a clue.
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Bwrs220
Journeyman
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Yes that's my next steps, just wanted to see if others had the same experience. Last thing I want is more dust particles getting sandwiched in there causing potential issues. I though there should be more of a gap to eliminate this. Thanks for your input
Fiona26
Samsung Members Star ★★
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I didn't find anything when looking up the fold 7. I'm guessing it could be normal as here is a post with someone with the same issue but with the pixel fold.
https://www.reddit.com/r/PixelFold/comments/15cxtu2/spots_on_center_screen_when_closed_for_awhile/

Worth a read
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