Members_EKg6DuC
First Poster
18-02-2025 09:20 AM
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As the title says.
I've wiped the partition, restarted.
When I got to use the inside screen it either doesn't work or everything crashes everything.
2 REPLIES 2
TechnoSteve
Helping Hand
18-02-2025 10:30 AM
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Think your phone needs to go to a Samsung shop, i.e. EE store which has certified Samsung engineers, or other stores which are certified by Samsung, I'd choose the latter over EE engineers.
Before that try a full factory reset, wipe her clean, only restore contacts and any messages you want/need, restore your apps 1 at a time, just in case it's one of them causing problems.
Good luck 🤞🏽
Before that try a full factory reset, wipe her clean, only restore contacts and any messages you want/need, restore your apps 1 at a time, just in case it's one of them causing problems.
Good luck 🤞🏽
Artindoril
Pathfinder
19-02-2025 11:50 AM
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My experience is the other way around. My fold 4 was fixed under warranty by EE, couldn't even get Samsung to look at it.
Sounds to me as though the cables in the hinge are damaged - probably from the dust brushes. Given it's a 4, it'll be out of warranty. The fix is expensive as it's new hinge, new batteries, and new inner screen. It's a known issue on the 4 that has been solved since and Samsung refused to acknowledge.
Realistically, it's an upgrade or insurance job
Sounds to me as though the cables in the hinge are damaged - probably from the dust brushes. Given it's a 4, it'll be out of warranty. The fix is expensive as it's new hinge, new batteries, and new inner screen. It's a known issue on the 4 that has been solved since and Samsung refused to acknowledge.
Realistically, it's an upgrade or insurance job
