17-02-2023 05:06 PM
Hi, my z fold 4 inner screen cracked last night, just 6 weeks after having the phone.
I heard a Crack sound while folding the phone and found out that black line along the hinge line.
Have any one experienced such a thing?
Is it covered under basic warranty ?
Thanks
Solved! Go to Solution.
19-05-2025 09:11 PM
2025. I got mine just under a year ago refurbished so it was basically brand new. I could see these fine little cracks starting and then One day it was one fold too many and got the black streak and the touch screen stopped working luckily the front screen still works while a replacement phone is on the way but not another fold. I got a different phone.
This problem has been around since the first model and it still happening on the 6 version. So they're not even pretending to address it.