Z fold 3 keeps restarting

[Chrishocky80]

Recently my zfold 3 freezes for a few seconds then restarts when I try to use the inner screen. The only thing I've changed recently is I've bought a new samsung watch 6. I've downloaded nothing else 🤦‍♂️

[BandOfBrothers]

Hi @Chrishocky80 

What if any troubleshooting steps have you tried so far ?

I'm thinking of the following steps which may help.

• Safe Mode.
• Update all software including the phone and apps in your Playstore and Galaxy Store. 
• Clear the phone's System Partition Cache Files Section. 
• Run the diagnostic tool found in your Samsung Members App. 
• Back up and Factory Reset. 
• Let a Samsung Service Centre have hands on with your phone. 

If you need any guidance on how to perform Safe Mode or how to clear the phone's Cache Files then don't hesitate to ask.

I wish you all best with this. 

[Chrishocky80]

Cleared the phones partition cache looks like its sorted it. Got another issue now. My WiFi wont switch on 🤦‍♂️

[Chrishocky80]

Sorted now thanks. Ended up getting it repaired under warranty.

* new main screen
* battery
* flexi cable or something