Internal screen issue

[Easty]

So I had my main fold screen replaced earlier this year as I damaged it , 2 months later I have this damage , which looks like scuff on screen protector, my question is do I take off and replace screen protector or just claim on my Samsung plus cover ? What's the general opinion ?

Look at the black scrape down the middle crease , it was only replaced earlier this year !!??

[Fiona26]

Won't see the damage by a screen shot. Would have to take an image of the phones screen. If you have care plus, maybe best go that route. If you don't feel confident to change the protector yourself. That's my advice anyway.

[Easty]

Hi , thanks for your comment , really value them , my worry is if I replace screen protector it will impact trade-in value next year for fold 6 , I'm still covered at mo , only had issue since screen replaced under samsung plus insurance earlier this year , was it inferior screen protector? Not sure what to do ? Do I wait til next year til I want to trade in as it doesn't bother me now or should I complain as its clearly a cheap screen protector they've fitted?

[Easty]

@Fiona26

[Easty]

If I take off the screen protector does it affect insurance ? I'm tempted to see if it's just the screen protector , must be surely ? Love my fold 4 xx

[Easty]

It's like a black scrape down the middle of the screen , only happened since the screen was replaced earlier as I dropped it and had orange mark on screen , maybe cheap screen cover ?

[Fiona26]

I'm not sure, as I don't own a fold myself. If removing protector can impact trade in value, or void any warranty or insurance. I would go care plus, be on the safe side.

[Easty]

It's a mine field to now what to do isn't it ? 🤣

[Fiona26]

It most likely is the protector, as it is often the case. Many posts about it on here. Hope that eases your mind a little. Don't peel it off. Maybe someone will help that knows more about the fold.