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Z flip 4 shutting down when I close the device

(Topic created on: 05-01-2024 03:11 PM)
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Vincenth06
Student
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For the past day every time I close my phone the device will shut down. I only got this phone at Christmas, I haven't dropped it and it isn't damaged in any way. I have updated to one ui 6 hopping it would fix the issue but it hasn't 
4 REPLIES 4
BandOfBrothers
Samsung Members Star ★★
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@Vincenth06 if your within any relevant cooling off period then consider asking fkr the phone to be swapped out. Approach who sold / provided the phone if it wasn't Samsung directly. 

If you are past any relevant cooling off period then look at > https://www.samsung.com/uk/support/repair/ 

If I can be of any further help then please don't hesitate. Take care.  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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JPSD
Journeyman
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my phone also same issue.  it started having right after christmas, but my phone is 15 months old, just out of the 1 yr waranty, its a shame to see such expensive phones from Samsung last only 1 yr. 

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MrsJ26
First Poster
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Same
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Liziye
First Poster
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Mine has started doing this too. I have had it about 18 months. About half way to closing it shuts down.
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