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Z flip 4 screen protector replacement

(Topic created on: 30-07-2023 11:24 AM)
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sarahshort
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I read I could get a coupon for a screen protector replacement but don't know where to look anyone any ideas

3 REPLIES 3
AndrewL
Moderator
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@sarahshort: If you are based in the UK, then you are entitled to a one time, free of charge replacement of your Galaxy Z flip4 screen protector. With this in mind, please get in touch with our Support Team via your preferred channel by following the link below, and an advisor will be able to make the necessary arrangements for you. 

https://www.samsung.com/uk/support/contact/

blue32
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Hi Andrew, I'm trying to replace my no good screen protector which I get the first one free. The only issue I have is that I'm told I need to send my phone off and it could take upto 10 days to return? This is no good for me as I need my phone for work etc. Is there anything else we can do?
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AndrewL
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@blue32: As far as I am aware, the free of charge replacement can only be carried out at an authorised Service Centre via our courier collection service. If the turnaround time isn't convenient for you, then I recommend looking into any walk in repair options near you, and calling the relevant store prior to booking your appointment to see if they're able to replace your screen protector as a chargeable service. 

With this in mind, please get in touch with our Support Team via samsung.com, and an advisor will be able to look into this further for you. 

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