15-01-2022 03:17 PM in
Galaxy Z Fold | Z Flip15-01-2022 03:22 PM - last edited 15-01-2022 03:23 PM ) in
Galaxy Z Fold | Z FlipThere are options @marcjones182
The factory fitted screen protector can be removed but do this carefully as removing it and causing damage will void the warranty.
It's not meant to be removed.
Some prefer then to use no screen protector.
However Whitestone Dome sell a plastic tpu option or a glass version.
Looking at the YouTube tutorials they need to be fitted carefully.
Other makes are available.
Samsung Experience Store or Samsung Service Centre or the Samsung Doorstep repair service, region dependent may offer a replacement fitting.
Daily Driver > Samsung Galaxy s²² Ultra 256Gb.
Samsung Gear s³ Frontier Watch.
Samsung Galaxy Watch⁴ Classic.
The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.
22-03-2022 11:37 AM in
Galaxy Z Fold | Z FlipMine is the same, contacted Samsung and they couldn't care less. I can't believe they don't give a rats about this obvious design flaw. They have none in stock. Have no serial number or part number for a replacement part. They simply don't care.
Really should run a social media campaign, although muppets like me will still buy the product. Even though they won't help in any way with the repair.
Again, no service anyway close and anyway, if they don't care what part these use and have none in stock, nor can they identify or recommend a part, what ***** will they throw on your phone and charge a fortune for. Also could not even give me a maximum cost of any of the 3 services mentioned above, never mind an approx cost. They used to have a €200 max cost for fixing a screen on earlier models. Although, this is surely a simple repair if you get someone who knows what they are doing.
22-03-2022 01:42 PM in
Galaxy Z Fold | Z Flip100% - you'll get told it needs a new screen on some spurious grounds. then asked to pay the £100 excess or cost of the screen depending if you have the care+ pack.
Worst thing is you will be without the phone for 2 weeks as have to post it in. The screen will be fine, so why would you pay for the same thing to happen in another 3 months...
I was a loyal samsung buyer - but they screwed this up so bad!
23-03-2022 10:39 AM in
Galaxy Z Fold | Z Flip