el 25-08-2022 11:06 PM
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- Etiquetas:
- buying
- customerexperience
- Fold4
el 26-08-2022 04:05 AM
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el 26-08-2022 06:15 AM
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Hi @MaazKhan
No I don't think your a " Karen "
Your just trying to save on your purcgase via means that should be open to you.
Unfortunately the Team here are not part of the sales team you need.
I just wanted to respond to show ive read your post and sympathise with your predicament.
I wish you all the best.
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
el 26-08-2022 10:44 AM
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I completely agree Samsung have the worst customer service I have ever had the misfortune of dealing with. How they have become one of the biggest companies in the world is absolutely beyond me.
el 26-08-2022 05:55 PM
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el 09-09-2022 12:12 PM
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el 10-09-2022 05:21 AM
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Thank you for your update @MaazKhan
I remember replying to you in your previously raised thread > galaxy-z-fold-z-flip/worst-customer-support-ever.
I'm just sorry to hear it's not the resolution you hooed for 😒
I wish you all the best. Take care. 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
11-09-2022 08:25 AM - editado 11-09-2022 08:28 AM
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This is what happens when Customer Service is farmed out to random country's that pay peanuts to save money, pay peanuts you get clueless script readers.. Customer Service should be based in the country you live in.
Some companies are already starting to do this BT who used to be known to have the worst customer service ever, now have the best customer service as it's all UK based now for UK customers.
Apple is second to none.
Samsung should understand bad Customer Service can make or break a Company no matter how big it may be.
