WiFi not working

[Raheemk9]

Fold 4 - After the latest update 6.1.1 my WiFi has stopped working . Has anyone got any fixes ? 

[Piper123]

Hey there and welcome to the Samsung UK and EU Community Customer to Customer Forum

Please try a Reset Network Settings on your device.

You won't lose data but you will need to input your WiFi passwords again.

Your mobile network will automatically update your APN settings within seconds

[BandOfBrothers]

Hello @Raheemk9 

Welcome to the Samsung Community Forum 👋 

Try a forced reboot by holding down the volume down key and power button simultaneously for more than 7 seconds to restart it. When your phone resets, you will feel it vibrate.

First are you still able to pull down from the top of the phone to show your control centre to turn On Wi-Fi  ?

https://eu.community.samsung.com/t5/other-galaxy-s-series/wifi-button-isn-t-working. 

If you can then try > Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

Help Links >.https://www.samsung.com/africa_en/support/mobile-devices/how-to-troubleshoot-a-galaxy-phone-that-won... 

And

https://www.samsung.com/ie/support/mobile-devices/i-cant-connect-to-wifi/ 

If you perform a forum search you may find existing threads with some further help or guidence within.  

If i can be of any further help please don't hesitate to ask  😎 

[Raheemk9]

Hello , thank you for your response . I have tried many things .

Reset networks
Reset WiFi and Bluetooth
Soft reset
Safe mode
Factory reset

None of these have made a difference. When turning the WiFi toggle to the ON position it says "turning on WiFi" for around 1min then toggles it self back on to the off position .

I only have the clear cache files option to try later on when I get home from work . Thank you for your help .

[Raheemk9]

Hey . Just completed the clear cache files from recovery mode . Still no luck . WiFi is not turning on

[Lonockk]

Hey, same exact issue here, Fold 4 updated to 6.6.1 and WiFi not turning on anymore. But bluetooh is working fine.

[Raheemk9]

Update - WiFi now works while using the front screen but turns off as soon as I open the phone very strange

[Hugshie]

Same issue here with a fold 3. Tried everything.

[MrZedi]

Hey, same exact issue here, Fold 3 updated to 6.6.1 and WiFi not turning on anymore. But bluetooh is working fine - WiFi started works while using the front screen but turns off as soon as I open the phone. Now it's stopped on both screens.