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WiFi networks suddenly missing and cannot connect

(Topic created on: Friday)
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Whit59
Student
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Hi, I have galaxy z Fold 3, for several years, and this is my first issue. My WiFi suddenly dropped, and I found it to be switched off. I tried switching it back on, but it just keeps searching for networks. Usually I can see around a dozen or so listed, but now, nothing. 

I have not added anything or deleted anything recently, not had any updates to anything on my phone. It just suddenly stopped working. I can access internet on my phones data, just not WiFi.

I have tried all the fixes I can find so far, including safe mode and resetting WiFi but nothing has worked. I've loved this phone from the minute I got it, and would hate to lose it for a WiFi problem. 

Can anyone help, I am thinking it's a hardware issue, possibly Antenna type thing, and hopefully it can easily be fixed, anyone any suggestions.

Thank you in advance

Regards

Pat.

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3 REPLIES 3
Tourbillon De La Vie
Samsung Members Star ★★
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Looks like wifi module had it
Whit59
Student
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Thank you for your amazingly prompt response.
Can it be repaired or replaced, and also, why would it just suddenly stop, that is the annoying part.
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Cupoftea
Pioneer
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My husband had this issue with his zfold 3. He did a software update and realised it wouldn't connect to WiFi. He sent it to samsung after chatting to them to get repaired and they fixed it ,no problem. I cant remember what was in their report,sorry,but it was sorted quickly. 👍