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Original topic:

Why isnt burgundy available in the upgrade lounge

(Topic created on: 16-08-2022 04:15 PM)
hipwell
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Galaxy Z Fold | Z Flip
I was looking to upgrade this morning on the upgrade program from my fold 3 as I fancied the burgundy colour. But it's not available in the upgrade lounge. 

Anybody else noticed this?

Not sure if I'm going to do it yet to be honest 
£165 deposit is alot of money for a phone which is basically the same with less storage than my 512gb fold 3.


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3 REPLIES 3
Glenntech
Samsung Maker ★
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Galaxy Z Fold | Z Flip
If you're eligible for an upgrade. You should be able to go into the Samsung store online and pre order it.
It's a website exclusive colour, so probably only available there.
Don't forget to log into your account if you go to order it
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Hudz
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Galaxy Z Fold | Z Flip
From what I understand any exclusive colours have lower trade in value, so I'm guessing must be the same for upgrades.
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Fizzgig
First Poster
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Galaxy Z Fold | Z Flip

I was also disappointed by burgundy not being available in the upgrade lounge...even though the upgrade lounge is an "online purchase".  Spent some time on chat with a Samsung customer service rep who advised that this was intentional.  Then realised that none of the Samsung cases match burgundy anyway so have gone with the beige (gold).

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