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When am I getting the OneUI6 update

(Topic created on: 11-12-2023 04:33 PM)
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Allaye
Apprentice
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I've observed that Samsung's approach to releasing updates seems to differ significantly from competitors like Apple and Google. The latter manage to roll out updates for all devices within a week of each other, providing a more streamlined user experience. In contrast, Samsung users often experience delays, waiting for months before receiving the latest updates.As a user of the Flip3, which is unlocked in the UK, I've yet to receive a system update for the past three months. This delay is becoming a significant point of frustration for me. If such challenges persist, it may influence my decision to explore alternative ecosystems.

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Piper123
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@Allaye

Opening your thread with "when the hell......" Isn't going to endear you here.

Firstly, we are all Samsung Customers (except the moderation team) so do not have insight into exact dates etc.

Secondly, there are quite literally hundreds of millions of Samsung Devices out there. These take a lot of work testing and once ready there needs to be enough capacity to roll them out.

By comparison, Apple typically release 2 or 3 devices a year. Samsung release 4 S Series, 2 Folds, multiple A Series and others each year and sell far more than any other manufacturer.

You'll get One UI6 when it is ready and your IMEI is picked up in the release schedule. Sorry but no one on here will be able to give you a date, nor can we speed the process up.

Sorry.
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Allaye
Apprentice
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@Hotshot
Apologies for the title

I don't see the arguments that samsung releases more devices than the competition offer them the slack of providing a worse user experience, regardless of how many device, they should be able to push updates at once, what is the benefits of gain customers if you can't keep the current ones, having update timeline for devices in different countries is just not it.
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Piper123
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Samsung are pushing updates out as quickly as they can.

They don't give dates because, during testing, issues may arise. Is they said "XYZ update will be out on Monday, have an issue so delay it (like Google do regularly on the pixel range) then users would complain about that.

It is not in Samsung's interests to slow them down. They will retired as soon as they have a stable version and in batches to manage data flow on servers etc.

That's the way it is I'm afraid.
Allaye
Apprentice
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I understand you, but because that is the way it is now, it does not mean we should accept that. They could do better.
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Piper123
Maestro
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They can ALWAYS do better 😜

Believe me, I'm the first to give Samsung a kick if they get things wrong but here they haven't.

1. Google provide updates to OS
2. Samsung have to test them
3. Samsung patch them over their own UI
4. Samsung test
5. Samsung release beta to users
6. Users respond in their droves
7. Samsung fix issues, more beta
8. Samsung get to stable version for each device type
9. Samsung release in batches

Android is complex.

Apple IoS updates are quicker, I agree, but they are notoriously buggy. I for one and many others here would rather wait for a decent, stable version. 👌
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