UK Pre-order delayed and SMS: Z Fold3, Z Flip3

[Members_vXaXRUk]

Looks like the UK are also being hit with pre-order delays - I ordered a Flip 3 for delivery on release date and received a text yesterday saying that delivery will be delayed until mid-September! This is really poor on Samsung's part - customer loyalty takes a massive hit when pre-orders are not fulfilled.

Anyone else in the UK had this issue?

[johne53]

Here in the UK, Tesco are advertising a Galaxy Z Flip3 with 3 years of Tesco Mobile for an excellent price. It's even being advertised on TV here - and yet the offer is permanently marked as 'out of stock'.

But here's the thing... if I log into my personal Tesco account, the offer still shows as 'out of stock' - unless I choose Pay As You Go, when it suddenly shows as being available for next day delivery!!

I emailed Tesco Mobile who replied yesterday, saying that it's a problem with Samsung. Anyone know what's going on here? Is there a huge shortage of Flip3's or something??

[Norna]

This is still going on was supposed to have recieved flip 3 beginning of October and now for the 2nd time recieved a msg a day before delivery it is going to be postponed to the 11th of Nov. Very dissapointed as it was supposed to have been my birthday present.

[0Mikey0]

My mother ordered her phone in September.  2 months later still nothing. New message today, delayed again until November 11th this time. Shocking. Paying for no phone at the moment.

[johne53]

I ended up ordering a Flip3 from Tesco's today who told me (at the last minute) that they only have purple ones in stock - not really my preference !!

They reckon they can get a black one to me within 72 hours - so here's hoping....

[johne53]

The good news is that it just arrived - almost exactly 24 hours after placing my order!! The bad news is that it's accompanied by a SIM but no instructions for fitting it - and needless to say, the shop where I bought it aren't answering their phone!!

[Edit...] I realised that it comes with a tool for removing the SIM compartment so that's okay now. A dumb question - but is it possible to power down the phone? I found 2 buttons which (when pressed together) powered it on but I can't find a way to power it off again.

[0Mikey0]

Another delay. New message. Delivery delayed again. That's 3 months. Asked for guarantee we can still claim the watch as it puts us well over the 60 days to claim and told yes. Also paid compensation. But 3 months is a bit of a joke to be honest. All whilst they already took the money.

[johne53]

Just ask for your money back and buy it somewhere else. I bought mine at Tesco. They only offer black or purple but I wanted black anyway.