20-08-2022 12:10 AM
20-08-2022 12:15 AM - last edited 20-08-2022 12:20 AM
20-08-2022 12:21 AM
20-08-2022 12:35 AM - last edited 20-08-2022 12:37 AM
20-08-2022 12:46 AM
20-08-2022 12:50 AM
20-08-2022 11:34 AM
I have recently just suffered the same. I rang Samsung support who wanted my phone for 10 days. I then decided I would head down to my local store (Manchester) and he booked me in to come and get it done free of charge. Still waiting for email confirmation but was a smooth process. Let's hope they don't mess it up. Only got a week till my warranty expires. He advised me they usually charge £25 for out of warranty replacements.