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Original topic:

Screen malfunction

(Topic created on: 27-12-2022 01:33 PM)
Not-a-fish
First Poster
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Galaxy Z Fold | Z Flip
Anyone else having this problem?...when I open the phone up, the screen is on, as.its supposed to but once the phonenis fully opened, it turns off. I then have to press the lock screen/fingerprint button several times just to get into the phone. It's driving me insane! 
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3 REPLIES 3
BandOfBrothers
Samsung Maker ★★
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Galaxy Z Fold | Z Flip

That shouldn't be happening @Not-a-fish 

I'm not aware of any internal settings that could cause this, however it is worth just going through any relevant one's. 

If running the internal diagnostic tool in the Samsung Members app does not highlight anything then you could try a Factory reset however a Samsung Service Centre may need to take a look.


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Not-a-fish
First Poster
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Galaxy Z Fold | Z Flip
Done a factory reset and still having the same problem. I've always looked after my phone and this only started happening after an update a couple months ago. I've had the phone for just over a year, would it still be within Samsung warranty?
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Rick25
First Poster
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Galaxy Z Fold | Z Flip

Having same problem, started less than a week. I have some very small cracks on one side of fold. Ready to send in soon, for replacememt  screen.

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