25-11-2021 01:08 PM
Today, I woke up and opened my Samsun Z fold and it has this white line in the middle of the big screen, the phone is not even 4 months old, how will this be solved. I need help. Also noticed this phone overheats a lot. It's also fair to say the phone did not fall down and the screen is not broken. See image, help needed.
Solved! Go to Solution.
18-05-2023 06:02 PM
No lo cubre garantía.
30-08-2023 05:00 PM
Well after almost 2 years on my fold 3 a couple of screen protector changes, my screen had lines and the right side of inside screen is not functional. After having fold phone can't go back, moving to Vivo X Fold 2, better wider outside screen. Back to boycotting Samsung.
09-01-2024 07:02 PM
Buongiormo
Ho un Samsung z fold 3 ancora in assistenza. Mi sveglio e trovo una linea nera verticale nello schermo interno del fold.
In assistenza dicono che l'ho fatto cadere ma non è vero e poi tenuto sempre con cover apposta. Chiaramente una scusa per non voler procedere in garanzia. Cosa devo fare?
Grazie
09-01-2024 08:07 PM
For the benefit of other Community users, the post (roughly) translates to:
"Good morning
I have a Samsung Z Fold3 still in service. I wake up to find a vertical black line on the inside screen of the fold.
In assistance they say that I dropped it but that's not true and then always kept it with a special cover. Clearly an excuse for not wanting to proceed under warranty. What should I do?
@Members_OBJpgKn, I recommend that you continue discussing which options are available with our colleagues in your region:
https://www.samsung.com/it/support/contact/
You may also wish to reach out to the Italian Community here:
https://eu.community.samsung.com/?category.id=it&page=1&tab=setting:samsung.featured_topics
I hope this helps.