02-10-2022 01:21 PM
02-10-2022 01:26 PM
@janeylisbeth ,hi,this may help!
https://www.samsung.com/us/support/troubleshooting/TSG01001374/
"The quieter you become-the more you are able to hear..."
02-10-2022 03:18 PM
02-10-2022 03:24 PM
@janeylisbeth, You're welcome, hope you have solved it. Greeting
"The quieter you become-the more you are able to hear..."