Samsung Wallet Flip 4 UK

[Keith1974]

I don't seem to be able to use Samsung Wallet on my new Flip 4. 

I'm in the UK. 

I have Google Wallet installed but want to be able to select cards with contactless from the cover screen. 

When I open the app it says that it isn't supported on my phone. 

Any ideas?

[BandOfBrothers]

Who supplied your phone to you @Keith1974 may I ask  ?

If you look in Settings,  About Phone and look in Service Provider Software version what does the last three alphabet letters say  ?

i.e mine says EUX as it was supplied directly by Samsung Uk.

This is known as the csc code.

I'm asking because some sellers / resellers of Samsung phone's source them from abroad which can hinder Samsung Wallet thus Samsung Pay options.

If you perform a forum search you'll see quite a few existing threads that are about the issue of Samsung Wallet not working properly and may contain some helpful information.

Also a Google Search brings up lots of hits with one being > https://www.imobie.com/support/fix-samsung-pay-not-working. 

If I can be of any further help then please don't hesitate. Take care.  😎 

[Keith1974]

This may be it as I bought it sim free at Bangkok Airport

[Keith1974]

Is there any easy way to update the phone to be recognised as a UK device? Would resetting the phone with the sim in it work?