21-09-2022
04:08 PM
- last edited
22-09-2022
09:49 AM
by
AntS
) in
My Galaxy Z Flip 3 seems to be forever updating its apps (and Android). The apps usually update at least once per month and with Android it can sometimes extend to 2 days in a month or even more!! And I've started getting warnings from my operator that I'm exceeding my monthly data limit. Is there a way I can turn off these downloads occasionally? Or some setting where I can schedule updates to happen just once each month?
Solved! Go to Solution.
22-09-2022 10:30 AM - last edited 22-09-2022 11:25 AM
Oops... after checking with my mobile provider just now, it turned out that this problem had nothing to do with data usage - it was all to do with a phone call I made yesterday. Although I supposedly get unlimited call time, apparently "unlimited" doesn't mean unlimited!! Certain numbers (e.g. 0844 numbers) are still charged at premium rates. 😢
21-09-2022 04:36 PM - last edited 21-09-2022 04:39 PM
It looks like your phone is updating the apps via cellular data (your network) and you may not have the strongest signal, so you're getting slow downloads and also using all of your data allowance in the process.
If you're using the Google Play Store, you can find information on updating apps here: How to update the Play Store and apps on Android - Google Play Help
Although, if you're using the Galaxy Store, you can find information on updating apps here: How to check my purchase history and update apps in Galaxy Store | Samsung UK
Lastly, you can check and limit your data usage on your phone here: How to check data usage & data left on your Galaxy phone | Samsung UK
Hope this helps!
Say hi to us on socials - @SamsungUK
21-09-2022 06:07 PM in
Many thanks SocietyGirl. I'll turn off mobile data for a day and see if that helps.
21-09-2022 08:31 PM in
22-09-2022 09:06 AM - last edited 22-09-2022 09:19 AM
One more thing... I checked my Settings and AFAICT I'm only getting 2GB of data each month. But my provider's package allows me 25GB monthly (or is that some different kind of data??)
Also, my Data Saver setting is off at the moment so maybe I should turn that on?
22-09-2022 10:19 AM in
Maybe you have a 2GB limit on your phone settings?
Also, you could try data saver and see if that helps - just remember it's on if you have issues with auto-updates or the internet in future
Say hi to us on socials - @SamsungUK
22-09-2022 10:30 AM - last edited 22-09-2022 11:25 AM
Oops... after checking with my mobile provider just now, it turned out that this problem had nothing to do with data usage - it was all to do with a phone call I made yesterday. Although I supposedly get unlimited call time, apparently "unlimited" doesn't mean unlimited!! Certain numbers (e.g. 0844 numbers) are still charged at premium rates. 😢
02-10-2022 09:31 AM in
johne53 wrote:
"after checking with my mobile provider just now it turned out that [...] 'unlimited' doesn't mean unlimited!! "
I must admit I'm getting sick of companies who behave like this. I've had an identical argument ongoing with a company who sold me a low frost freezer. After needing to defrost it twice in the first month I booked an engineer who told me that "low frost" doesn't mean I should expect to see low levels of frost!!!
You couldn't make this stuff up...