Repair timelines?

[Members_kct3Db7]

Just wondering if anyone here has had a device back from TMT or Samsung repair recently.
I booked my Z flip 3 in back at the end of August and the last communication I had was to let me know they've received it on Sept 3rd.
If I use the track my repair bot all I get is:

"Your repair request has been accepted by our repair partner and an engineer will be commencing work soon."

Which hasn't changed since the 3rd. well clearly they have a very different definition of "soon" from the rest of the world.
Phoning TMT isn't any better as they can't tell me what their queues are like.
Anyone know what the current wait times are?

[BarikUK]

13.09 Request
14.09 DPD Pick up
15.09 Samsung Received
19.09 Your repair request has been accepted by our repair partner and an engineer will be commencing work soon.
20.09 Ordered and waiting parts for your repair.

22.09 An engineer has been assigned to work on your repair.

Samsung support promised me within 10 working days...

*updated 22.09

[sensotronic]

My Z Fold3 went In TMT pickedup 26/08 won't get it back for 6weeks

[sensotronic]

Shocking service have asked for it back this week unrepaierd. Fault was plastic screen protector.

[Members_kct3Db7]

Thanks all!
Mine was only the screen protector too.
No timeline given! 

[sensotronic]

Confirmed TMT sending back let's see what condition it's in. It's not been repaired or touched by technical person.

[Members_kct3Db7]

Checked the live chat and mine has been repaired as of 10am today. It will be shipped back to me "shortly". So I might have it back by the weekend.

[BarikUK]

13.09 Request
14.09 DPD Pick up
15.09 Samsung Received
19.09 Your repair request has been accepted by our repair partner and an engineer will be commencing work soon.
20.09 Ordered and waiting parts for your repair.

22.09 An engineer has been assigned to work on your repair.

24.09 We're all done! Your device is ready to be sent back to you.

27.09 Arrived

14 days including weekends. Great job. They glued a shipping film (stickers) on all sides, the phone is like from a store. Thank you.

[Lingard87]

Thanks for this breakdown, my Fold 5 is currently at the "An Engineer has been assigned" phase, fingers crossed this means I've not been subject to the "alleged" fraud that a lot of folks are

[bafen1978]

No update for two days saying A Samsung Expert has been assigned to the repair.
Does this mean it's getting repaired.
Received the zflip4 on Tuesday 6 August 2024.
Samsung Expert assigned to the repair same day 4 days later no update.
Changed the date from the 6th August to the 10 August assigned to samsung expert checked again monday 12 August 2024 changed Samsung Expert again a week tomorrow and not even fixed