"unable to connect to update service"

[nuclearphosphate]

Got the z flip 6 a week and a half ago but been unable to check for updates as I'm constantly met with "unable to connect to update service. An error has occurred" no matter what i try it won't show if there's anything available which they're more than likely is. ( tried disabling and re enabling wifi, restarting my phone) nothing fixes it. 

[carguy143]

It's back for me now and sadly I don't have any updates.

[BandOfBrothers]

Hello @nuclearphosphate and may I extend a Warm Welcome to the Samsung Community Forum. 👋 

Perhaps try Samsung SmartSwitch via a Computer as an alternative to updating your phone. 

> https://www.samsung.com/uk/support/mobile-devices/how-to-update-latest-software-for-your-galaxy-mobi... 

Other options are to use the sim card in the secondary sim slot. 

And Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

If you perform a forum search you should find existing threads with some further help within.  

If i can be of any further help please don't hesitate to ask  😎