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45 days promotion delayed

(Topic created on: 13-09-2024 06:45 PM)
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Sab2125
First Poster
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It's going to be 45 days tomorrow and there is no indication on the cash back being sent. I can see many people are having this issue and referred to call customer service who doesn't seem to know what's going on. So who can actually tell me when the payment will be made? You should be telling your customers that there is a delay, otherwise why would anyone buy direct from Samung again? 
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3 REPLIES 3
OmegaMutant
Helping Hand
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Hi and welcome 👋

You're best of contacting Promotions team tbh to enquire.

Can contact them via contact form or by phone on the link below

https://samsungoffers.claims/sam/summercashback2024/en-GB/support/contact
BandOfBrothers
MegaStar
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It might be beneficial to contact the Samsung Community Forum Team here via your Private Messages to SAM_UK

@Sab2125 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Sab2125
First Poster
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Tried that!
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