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Quick panel buttons stuck and can't turn on anything.

(Topic created on: 02-06-2024 07:42 PM)
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M4tth3w
Student
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Hey, I have a problem and I would like to know if someone else is having it, after some time of using the phone quick panel buttons are not working and I can't turn on\off any option I need to go to settings to turn on anything, sometimes the panel is disappearing completely and there are no buttons at all make it work again I need to restart the phone so I dont know if it the software problem or my phone.
Thanks
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BandOfBrothers
Samsung Members Star ★★
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@M4tth3w 

As a first troubleshooting step please clear the phone's System Partition Cache Files Section. 

> Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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M4tth3w
Student
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Big thanks, will try it, hope it helps as I need to restart the phone a few times a day what is very frustrating.
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