Quick panel buttons stuck and can't turn on anything.

[M4tth3w]

Hey, I have a problem and I would like to know if someone else is having it, after some time of using the phone quick panel buttons are not working and I can't turn on\off any option I need to go to settings to turn on anything, sometimes the panel is disappearing completely and there are no buttons at all make it work again I need to restart the phone so I dont know if it the software problem or my phone.

Thanks

[BandOfBrothers]

@M4tth3w 

As a first troubleshooting step please clear the phone's System Partition Cache Files Section. 

> Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

[M4tth3w]

Big thanks, will try it, hope it helps as I need to restart the phone a few times a day what is very frustrating.

[xClassicx]

Hey! Did you figure our the problem? I just started experiencing the same problem or something similar. The quick access buttons are not working, (like the pulldown menu for Bluetooth, wifi, location, etc). When I open it all the way sometimes the buttons will disappear and the menu is just empty.

[M4tth3w]

Hey, as for me it helped like in the post above mine, that's all so Im not really sure what caused this to happened.

[ZeldaMayCry]

That happened to me too! It happens periodically. Sometimes even my mobile Internet won't work, even though it says I have bars, or Bluetooth won't switch on and I have to go into settings. I've cleared the partition and I hope it doesn't happen again!

[EdJReynolds]

I'm also having this issue on an S23+ (buttons not working and mobile data not working). I have tried clearing the cache partition, but that did not help.

Also, if I try to edit the quick panel buttons, the phone "crashes" and goes to the lock screen. Then, if I swipe down, the icons for the quick panel buttons have disappeared.

[AndrewL]

@EdJReynolds: Based on the unexpected nature of the issue you're facing, I recommend restarting your phone in Safe mode, as this will disable all third party apps and help to determine if the problem is stemming from an external source. 

To enter Safe mode, press and hold the Power button until the 'Power off' prompt appears on the screen then release > Touch and hold Power off until the 'Safe mode' prompt appears then release > To confirm, tap Safe mode.

With Safe mode active, monitor the performance of the device, based on the frequency that you encounter the issue. If you find that the issue is not present in Safe mode, then please restart your S23+ as you would normally and uninstall any apps that you have added to the device since you first encountered the issue. It won't be possible to determine exactly which app is at fault, therefore I recommend approaching this via a process of elimination. 

[ågejæger]

I've had this problem for about a month. I just solved it by executing the spotify app, maybe you should try it

[M4tth3w]

That's weird, because I'm using Spotify all the time and never had any problems with it, maybe in my case there was some other app causing the problem.