03-09-2022 08:54 AM in
I want to claim the free buds, but what is the Purchase reference number?
Is it the order number? If so why use different terms for claims as the watch 5 offer for buds asks for order number.
03-09-2022 02:17 PM in
03-09-2022 03:18 PM in
03-09-2022 03:26 PM in
The order number and invoice number are the same. You see the order number in the confirmation screen after you have ordered and you will also get email confirmation of order. Then when item has been delivered you will get an email with an invoice as a PDF. The nunver is prefixed with the country code. e.g. UK
It was the fact that it says Purchase Ref Number that doesn't make any sense. No documents say that so why not ask for what they actually need like order or invoice number.
Anyway I just gave order number, as I never received an invoice number despite getting the delivery nothing else came