21-03-2024 10:05 AM
21-03-2024 11:11 AM
21-03-2024 11:14 AM
21-03-2024 11:42 AM
Hi there, if your phone is getting too hot to touch and you're based in the UK or Ireland then please send a private message to Sam_UK by following the steps in the link below, and I or one of the other mods will be able to get this escalated for you.
Welcome to the Community!
21-03-2024 12:33 PM
21-03-2024 12:52 PM
21-03-2024 12:54 PM
21-03-2024 01:46 PM
21-03-2024 04:30 PM
Would say only really a concern if temperature is reaching around 45° C for an extended period but some users may need to get to get it escalated.
The phone will heat up to varying degrees when charging and using power intensive applications , downloading large files ,using Mobile Hotspot/Tethering and when you have large amounts of Data for syncing. Usually it is not too much to worry about but on occasions may need a little bit of time to cool down.
I would say that if possible turn off some connections if you are not using them and best to ensure Brightness is not constantly at maximum.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.