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Lcd screen broke on inner screen

(Topic created on: 11-01-2023 11:09 PM)
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LeahJ
Journeyman
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How can I stop the inner lcd screen from going. I'm having to claim in my insurance as my screen has gone, big black line down the centre where it folds, that screen has stopped responding. Get a rreplacement on the29th. But how can I stop it happening to the next one. Please help.
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BandOfBrothers
Samsung Members Star ★★
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The factory fitted screen protector delaminated @LeahJ  on my Fold³ which looked like a black line down the crease area however the screen still worked ?

Which phone model do you have ?

All told you can't stop a phone from failing if it's destined to do so unfortunately.

With these phone's one does have to be a little more careful with them and I'd always advocate having a good case fitted.

When folding / flipping them shut i always personally do so without letting it snap shut too rapidly.

I appreciate you've been rocked by this but try to enjoy what the phone brings.

If I can be of any further help then please don't hesitate. Take care.  😎

Fingers crossed 🤞 you've just been unlucky.

Merry Christmas. 🎅 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

LeahJ
Journeyman
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I have the fold 4 that came out in August this year.

Well as you can see what I mean it's gone down the centre.IMG-20221225-WA0001_1000003686_1671990169.jpg
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LeahJ
Journeyman
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I hope I'm just unlucky like in everything I get.
Merry Christmas to you also.
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LeahJ
Journeyman
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Now my front cama has stopped working g all together now.
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berginator
Explorer
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Ooft that is a bad state hopefully you will get it fixed
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