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I'm confused- zflip 5 one ui 6

(Topic created on: 06-12-2023 04:36 PM)
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kaldrenaaa
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So apparently one ui 6 stable/ official version is out in the UK and US for zflip 5 but I haven't received it yet. I am running on the first version of one ui beta because I withdrew a day after beta release by accident but does this affect whether I will receive the official ui 6??
10 REPLIES 10
SereneH
Moderator
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You will still receive the official update, @kaldrenaaa. Have you tried Samsung Smart Switch: How to update latest software for your Galaxy mobile device | Samsung UK

 

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kaldrenaaa
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What would i use smart switch for if I am already going to get the update anyway?
kaldrenaaa
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Also when will I likely receive the update?
tonyfreitas
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Hi all there I have some details for the one ui 6 update for your phones1701885581057.jpg1701885581076.jpg1701885581098.jpg1701885581125.jpg
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ironass
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@kaldrenaaa 

 

Did you follow the correct procedure to leave the beta test programme by reverting back to stock firmware using Smart Switch, as detailed in the beta terms and conditions? (See screenshot)

 

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My device... Galaxy Z Fold5 5G 12/512GB (G946B D/S) CSC EUX. Android 14. One UI 6.1
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kaldrenaaa
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I wasn't trying to revert back to ui5 but I just withdrew from the beta program and I was wondering if I would still get the stable ui5 update because I haven't got it yet for some reason and its been out for a few weeks. -still not sure why I don't have it
ironass
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@kaldrenaaa 

 

If you are still currently on beta test firmware you will not receive any updates until you revert back to stable using the Samsung Smart Switch PC Suite to downgrade. 



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My device... Galaxy Z Fold5 5G 12/512GB (G946B D/S) CSC EUX. Android 14. One UI 6.1
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kaldrenaaa
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sad, ok i thought i would just receive the update- 2 questions- can I do it on an imac and will it reset all my apps or anything
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Suecoo
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I don't have it either, I was also in the beta programme and withdrew but I don't think the beta software ever went on my phone. I can't use smart switch as macbook won't connect to my phone
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