22-01-2024 08:10 PM
23-01-2024 05:23 AM
Samsung will think the outer damage has been made via an accidental bump or drop hence not covered under the 2 Year Manufacturing Warranty.
In regards to a Trade-In there are Terms that a phone has to meet.
If they dont then this can adversely affect the Trade-In amount first indicated.
Samsung would make contact to advise kf this and possibly offer a lower amount etc.
From https://www.samsung.com/uk/shop-faq/payment-and-financing/how-does-trade-in-work.
"
Select storage
What condition is your device?
We take in a range of devices in a range of conditions. To help us get you an accurate trade in price just answer ‘yes’ if your device isn’t damaged, switches on and works well.
If your phone doesn’t meet all these requirements, don’t worry, we’ll still be able to offer you a trade in price as long as your phone switches on and holds charge, isn’t damaged and has no outstanding finance or credit. Please also make sure it has a factory reset and no software locks. "
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
23-01-2024 07:15 PM
24-01-2024 08:05 AM