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Fold 4 software update

(Topic created on: 26-10-2024 08:06 PM)
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antbaz
First Poster
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Anyone else having an issue with fold 4 inner screen after latest UI update?
After the update my fold 4 inner screen has went completely black. When I reboot the phone I get the samsung logo and then it goes black. The outside screen is then giving an error message for the UI. 

4 Replies
Obsydian
Samsung Members Star ★
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Hi and welcome, nothing official but strong correlation, my personal there must be some link, sent our ZFLIP4 so repair, new screen and ribbon connector cables, but screen need to be removed to access any components.

In terms of warranty bad practice, as it's like saying car software caused and issue, replace the engine and bonnet.

 

REGARDS, OBSYDIAN - Car & Tech Evangelist / 2 decades of Samsung Ownership
DAILY: ZFold4, Watch6 Classic, Buds Pro2, 20,000 Power bank, Smart Tags
OFFICE: Book2 Pro i7 [Laptop], M70A 32” [Monitor], Samsung Level [Speaker]
GAMING: M70A 43” [Monitor], Book2 Pro i5, Dell Inspiron G5 [Laptops]
FAMILY: ZFlip4, ZFlip5, Watch6 Classic, Tab S8 Ultra, Tab S7 Plus, Buds Pro2
SPARE: Book2 Pro i5 5G [Laptop], ZFlip3
AV: QN95A [TV], Q900A / SWA900S [Soundbar, Rears],
KITCHEN: MC32K7055 [Microwave], S65DG54M3B1 [Fridge] Jet 75 (Vacuum)
NON-SAMSUNG: iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2, Phone 12
Hafzinho
Apprentice
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I have the same exact problem! Please fix Samsung!!!

BandOfBrothers
Samsung Members Star ★★
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Hello and may I extend a Warm Welcome to the Samsung Community Forum @antbaz  👋 

If you perform a forum search you will find existing threads from owners reporting varying issues resulting after the software update. 

Please send your feedback directly to Samsung via your Samsung Members App.

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

BandOfBrothers
Samsung Members Star ★★
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@Hafzinho please send your feedback via the Samsung Members App. 

As this is predominantly a user to user help and discussion forum the Samsung Department that deals with updates won't see your post here. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "