07-10-2023 10:24 PM
My fold screen protector was peeling one month before my warranty and I was told 1 year and 11 days after my phone is out of warranty. The phone is definitely defective if the screen protector bubbles and we have to replace them. I have had a phone for 3 years with a screen protector and no damage. Why make a product that is not up to par or I would have to change ever year. So unfair and costly. I would have kept the note after this Samsung will not get anymore of my money and I will look for an attorney willing to start a class action lawsuit.
07-10-2023 10:33 PM
Hi! Sorry to hear about your screen protector issue. Here, on the EU community forums, we have a 2 year warranty on our devices and a free screen protector replacement during that period.
You also have something similar in the U.S.A. during your 1 year warranty period. After that, you can get a replacement applied by Samsung for $19.99. See this link for more details...
https://www.samsung.com/us/support/service/z-screen-protector-promo/
08-10-2023 09:00 PM