14-01-2024 11:19 AM
14-01-2024 11:27 AM
14-01-2024 11:29 AM
14-01-2024 11:51 AM
14-01-2024 04:20 PM
Could you please post a screenshot of your System information, (Settings > About phone > Software information), showing your current Build number and Service provider software version (see screenshot)
14-01-2024 05:20 PM
14-01-2024 05:23 PM
Your Fold4, F936B, has an active CSC code of EVR for the EE/BT carrier.
Your current firmware is showing as F936BXXU4DWH5 with the August 2023 Google security patch.
There have been 3 further releases since then, for Android 13. The EVR CSC code is currently on release F936BXXS4DWJ2 with the November Google security patch. EE/BT have no Android 14 release at this time.
Try turning your phone off > remove the SIM card > reboot and check for any updates. If none, then turn phone off > re-insert your SIM card > reboot and check for updates. See if that helps.
14-01-2024 05:42 PM
14-01-2024 06:22 PM
That is odd that you are not showing any Last Update information in your screenshot. Did you download and manually install the current update?
14-01-2024 06:24 PM