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Fold 4 inner screen broken

(Topic created on: 01-09-2024 11:42 PM)
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I have this problem too (1)

Members_JY6HtuS
First Poster
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1000077138.jpg

I keep my phone like a baby, always with a good cover, never dropped it and suddenly 1 day inner screen became black on the fold. have been using this phone since Jan 2023 so it's not in warranty. any idea if samsung will repair it for free or not ? #fold4 @fold4

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3 REPLIES 3
Glenntech
Samsung Members Star ★★
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The screen will have a two year warranty.
So long as there is no damage to the phone or the screen, other than the issue you have. It should be covered.
Contact Samsung Customer Support and book a repair.
The phone will be assessed for repair.
BandOfBrothers
Samsung Members Star ★★
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Are you in the UK @Members_JY6HtuS 

And if so was the phone supplied directly by Samsung UK or a UK network or shop ?


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

hmptec
Pioneer
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As suggested, go to the web site and open a case with Samsung support. They were very helpful for me. Hope you get it sorted.
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