01-09-2024 11:42 PM
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I keep my phone like a baby, always with a good cover, never dropped it and suddenly 1 day inner screen became black on the fold. have been using this phone since Jan 2023 so it's not in warranty. any idea if samsung will repair it for free or not ? #fold4 @fold4
02-09-2024 12:37 AM
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So long as there is no damage to the phone or the screen, other than the issue you have. It should be covered.
Contact Samsung Customer Support and book a repair.
The phone will be assessed for repair.
02-09-2024 02:56 PM
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Are you in the UK @Members_JY6HtuS
And if so was the phone supplied directly by Samsung UK or a UK network or shop ?
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
03-09-2024 09:29 AM
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