08-11-2022 06:15 PM
15-09-2023 10:50 PM
My fold 3 wifi just stopped working and there is nothing wrong with my phone while that of my spouse a black dot came on it and all of a sudden a big spread and the right part is not working. A class action suit must be initiated against Samsung, this is an expensive phone to bring up this annoying issues.
17-09-2023 06:08 PM
If you aren't going to listen to the problem please stop trying to help.
The wifi doesn't turn on. It doesnt matter where you are. The wifi ON THE PH9NE is disabled
13-10-2023 06:41 PM
A new victim, any help other than the screen replacement. I am in Kenya and with this hard economy, I can't really spend another 600Usd for the screen replacement. Never used IPhone, moving away will be again another stress.
25-10-2023 02:28 PM
I am having the same problem my wifi adapter is not turning on too, i tried everything suggested nothing works
25-10-2023 02:44 PM
So after trying several solutions, none of them worked.
My Grandma went to the Store where she bought the phone and did receive a replacement device.
This did not gave us a solution to the problem but solved it.
Thank you for all your suggestions.
27-10-2023 12:24 AM
infuriating that a phone this expensive has such a glaring design flaw that samsung is unwilling to acknowledge.
they are being sued for this https://www.classaction.org/news/samsung-galaxy-z-fold3-smartphone-not-as-sturdy-as-advertised-class...
27-10-2023 09:04 PM
11-11-2023 11:26 AM
17-11-2023 01:51 AM
My Z Fold3 is also having the same problem. The phone automatically rebooted, and now WiFi will not turn on. An recent update to One UI 5.1.1 was also installed. Samsung needs to issue a recall for this faulty equipment!
17-11-2023 11:03 AM
Hi all,
If you're experiencing this issue after a software update, please send in an Error Report so that our engineers can get a closer look at this. You can do this by heading into Samsung Members > Get help > Error reports. Please be sure to send this in within 15 minutes of experiencing the issue, alongside attaching an error log to the report. Once our engineers review this, our colleagues will be in touch.
Dedicated support for your Galaxy Z Fold7 & Galaxy Z Flip7 from our Samsung Experts
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