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Fold 3 screen protector issue

(Topic created on: 27-10-2021 09:44 AM)
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Kimmy06
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I've had the Fold 3 since release and have tried to contact Samsung be email with regards to the screen protector having bubbles down the fold on the inside screen.  Disappointed in not getting a response at all.  Is there an email address i can use that someone will actually respond!  Tried the online chat but it is automated responses!

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BandOfBrothers
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@Tiredofgetting 

 

It's put there to help against screen scratching the same reason one has been applied to many phone nowadays.

My Note 20 Ultra had one on too.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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BandOfBrothers
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Just an update on my Fold³ and the inner factory fitted tpu screen protector.

Today the screen protector has failed up the centre on the folding section.

I'm going to leave the protector in place until / if the screen protector fails further or the current lifting spoils my user experience then I'm going to carefully remove it.

Disclaimer  >

I'm aware this will not void the 24 Month Manufacturers warranty but if damage is caused in the act of removing it then this can.

I will then replace it with a film type screen protector from another source or leave it without one.

This is solely my choice and I in no way endorse or advise others should follow my lead.

It's a personal choice.

Screen protectors can and will fail as I've found on many phone's I've owned and do not feel this is a failure of the phone or a manufacturers defect.

I usually replace the factory fitted screen protectors with Whitestone Dome Glass Screen Protectors , however due to the Fold ³ screen it is a bit fiddly to replace as it's not the same as replacing the screen protector on a slab type phone which is much easier.

It kind of makes sense that due to the amount of time's a Fold is unfolded and folded this can occur. Don't get me wrong i hoped it wouldn't.

This is my own opinion as a customer.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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