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Fold 3 got a pink line out of nowhere

(Topic created on: 24-09-2024 10:07 AM)
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Rockstarr
First Poster
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No physical/water damage, no heavy use, never played any games on this phone. and now i have a pink line on the outer display. i have stopped using the inner display as i am afraid it would also get a green line/pink line.

 

went to visit the service centre and the they said they dont have any policy from samsung to replace the display like they have for s21 and s22 series. they are asking for money and this is very terrifying that you can get an expense slapped on your face out of nowhere.20240924_143626.jpg

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Glenntech
Samsung Members Star ★★
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If you dial *#0*# into the phone app.
At the top you get three different colour test cards.
Doing the tests, is the line still there.
If it dissappear. Then it's likely you have an app or theme that's causing this issue.

If the lines is still visible, then it's likely you need a new screen.
A repair centre can assess and quote for this work.
BandOfBrothers
Samsung Members Star ★★
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Hi @Rockstarr and may I extend a Warm Welcome to the Samsung Community Forum Section for Uk and Eu Members 👋 

I'm sorry tonsee your experiencing these issues. 

Please do only ask a Samsung Service Centre to assess your phone. 

In the UK samsung provides a limited 2 year manufacturer's warranty but does not cover accidental damage unless you purchased samsung Care+

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "