Fold 3 does not vibate

[Kingie07]

Hi,

My fold 3 today has stopped vibrating. Have checked all the relevant settings, done a reboot & tried safe mode. It's never been dropped & lives in a case.

Anyone have same issue?

[Fiona26]

If you go to support at the bottom of the members app. Go to diagnostics, test the vibration. See if there are any faults. If there is an issue contact samsung.

[BandOfBrothers]

You've performed some good troubleshooting there @Kingie07  👍 

When you mention a " reboot  " @Kingie07 does that mean you've turned the phone Off and On  ?

You may want to also consider > Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too. 

And a Factory Reset after backing up as a last resort.

If these fail to resolve your issue then please seek assistance from a Samsung Experience Store or Samsung Service Centre.

If I can be of any further help then please don't hesitate. Take care.  😎 

[Kingie07]

Hi. Tried that. Still no vibrate 😞

[Kingie07]

Update to this. I have done a factory reset and its still not vibrating. I have also re-flashed the original software too but still no luck. 😞

[AndrewL]

@Kingie07: Further to the suggestion above by @Fiona26, did the phone vibrate when you attempted the diagnostic test via the Samsung Members app > Support > Diagnostics > Vibration > Vibrate? 

[Kingie07]

Hi. I've tried that but still no vibration

[AndrewL]

@Kingie07: If the phone is not vibrating during the diagnostics test, then please reach out to our Support Team by following the link below, and get in touch via your preferred contact method, and an advisor will be able to arrange for the phone to be inspected by one of our authorised engineers.

https://www.samsung.com/uk/support/contact/

Alternatively, you can arrange the inspection yourself on our website by following the link below, or via the Samsung Members app > Support > Other ways to get help > Request service. 

https://www.samsung.com/uk/support/repair/

[Kingie07]

So,

I've just been getting it ready to send to samsung and it popped up on smart switch that it has an update. So I updated todays update and now its vibrating!!

[adz99345]

Mine is doing the same
Was working fine Then vibration haptics would only work if I restarted phone now there totally not working and I'm out of warranty