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Flip 4 screen turning off and on

(Topic created on: 07-10-2023 04:51 PM)
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isaxion
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My dads phone is a Galaxy Z Flip 4, a few weeks ago we sent it for repair in the UK (were he bought the mobile device) for the screen protector to be replaced. Apart from that issue the phone was perfect, but after we received it back the screen has been failing, turning off and on on its own... anyone can help??
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2 REPLIES 2
Pugs1957
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Hi, I would recommend raising this with the repairer or Samsung. It's certainly not acceptable to have the repaired phone returned and having issues.
BandOfBrothers
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The Service Centre you used should apply a warranty on the repair @isaxion 

Take into consideration that any repair carried out by a non authorised Samsung Repair House would invalidate the 2 Year Manufacturing Warranty. 

If I can be of any further help then please don't hesitate. Take care.  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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