Flip 4 Screen not working properly after October Update

[fwldavid]

My wife received the October update on her Flip4 phone. Immediately afterwards it started to turn the screen off a little too soon (with a green flash) when closing, then upon re-opening takes half a minute to come back on.

Phone was working fine prior to the update and hasn't been dropped etc. Have tried wiping various caches (as per various forum post suggestions) but nothing helps.

Anyone else experiencing the same? Any ideas how to resolve? Thanks.

[Ash2879]

Not cool samsung. this is definitely an issue affecting many people, just troll the internet. yet you do nothing. This is how you lose customers.

[Jerometanart]

Just had the same issue today after updating. Please give us a fix. Im losing my trust in samsung products

[KurlyLocks]

Yep, same here!

[Alex_K22]

But I got this problem after update in the end of January 2025. Black screens (big and small) for about 1-2 min when unfolding or folding the phone. That's why I hate these mandatory updates every month. Samsung don't give customers even a choice to refuse new updates, that is not fair.

[Skreek]

In the end i got tired of the error and contacted the Austrian Samsung Hotline, I was quickly handed off to a technician who was familiar with this error after describing it like in my original post. Had to send in the phone and they replaced a bunch. Now the phone is fine. At least for me it was hardware not software. 

 

 

[fwldavid]

Already did that last October.  Never heard anything back.  Have done so again. Not holding out much hope, nobody seems to care.

[Jcfossat]

Same issue here since February update 😤