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Original topic:

Even worse Fold 3 performance with Android update.

(Topic created on: 27-12-2022 09:21 PM)
JordanAshMedia
Apprentice
Options
Galaxy Z Fold | Z Flip
So I've just updated my Fold 3 with the December update, hoping it fixed my issues with the inner screen not working at all, plus Bluetooth not working, and nope!

Even the front screen is unresponsive at times. So I now have essentially a budget phone, as I can only use the front screen. 

I've tried the cache clearing after plugging into a pc, and a full restore, nothing works. I'm positive it's android 13 causing these issues, it was perfect before. 

Any idea what to do guys? I'm so fed up now. 
2 REPLIES 2
Glenntech
Samsung Members Star ★
Options
Galaxy Z Fold | Z Flip
My advice would be to contact Samsung Customer Support and book a repair.
If you have a Samsung Experience Store near you, you can book a session for them to look into this.

Have you tried to factory reset the phone?
It's sounds like a software issue, so should be able to get it sorted.
If you have any apps or themes installed from third party app stores. You can try deleting these and doing a partition cache wipe
Though it will probably need to be further looked into

My Z Fold 4 is working great on Android 13 with no issues. Same as my other phones. So not sure the Android software will be the root cause
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JordanAshMedia
Apprentice
Options
Galaxy Z Fold | Z Flip
A full reset is what I meant, not restore sorry. But yeah tried that, did the wipe partition cache too. I might try it again and hopefully an update Android 13 might help
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