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Dead pixels on my Galaxy Fold 5

(Topic created on: 27-06-2024 12:07 AM)
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SHADYMANE
Apprentice
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  So, I've had my fold 5 for about 7 months. I've never dropped it. Always keeping a case on it and a screen protector.  Never got wet. It's in perfect condition.  And Samsung is not doing anything about it. Basically go kick rocks kid! I've paid for the fold 2, the fold 3, the fold 4 and now I'm owning the fold 5. And most l8kely will be buying the fold 6. I don't understand why I'm getting told no. I never caused this burnt pixel issue. I just wish Samsung would follow the written rule of their warranty. Som2body help me out! Samsung I hope you are reading this.!!

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10 REPLIES 10
Robin999
Legend
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Thanks. It sounds like you are based outside of the UK. As @BandOfBrothers has stated, we have different consumer laws over here. Please reach out to your local Samsung community as they will be better placed to give you the best advice. Good luck.
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