Bluetooth volume at max

[HFlynn]

hi, when connected to my car (ford kuga) using my fold 4, the volume has gone to max, so when driving using a satnav program, the pings and directions are really loud. looking at the volume settings it has the bluetooth icon and it is a reddish colour and is at max. if you press on it you can turn it down by sliding your finger down the screen but automatically goes back to max. ive looked at the satnav program ( tomtom go) but there are no volumne settings within the app andthere is no point turning the volume down in the car as you can not hear the radio but the satnav is still at max (bluettoth volume) which you can not change.

help...any ideas TIA

[Pugs1957]

Does this work? https://help.tomtom.com/hc/en-gb/articles/360013960879-Changing-volume-on-your-navigation-device

[HFlynn]

thanks but not that version of tomtom go. it is the android version on the phone called tomtom go

[AndrewL]

@HFlynn: If the volume is defaulting to max, even after you manually adjust it in your Bluetooth settings, then you may wish to try checking the Bluetooth settings in your cars system, or the TomTom app itself, to see if the default volume can be adjusted from here. 

If you don't have any luck, then please try swiping from the top of the screen to the bottom while your Z Fold4 is connected to your car, tap on 'Device Control' and explore your options from here. 

[Franciemccool]

There is some bug with Bluetooth where absolute volume does not turn off so the phone and audio device are not separate 

[HFlynn]

THANKS BUT IVE SORTED IT, PRESS THE VOLUME UPDOWN ON THE FOLD 4 WHILE TOMTOM GO IS GIVING DIRECTIONS AND YOU CHANGE THE 'PROMPT' VOLUME NOT THE AUDIO VOLUMNE ON THE CAR/