18-05-2022 05:38 PM
18-05-2022 05:50 PM
Hi @Tangray. Has this always been the case between both devices? Are they both up to date?
18-05-2022 07:02 PM
18-05-2022 07:20 PM
Please try with your phone in Safe Mode. This will disable any third party apps on your phone and if it is fine during this, it indicates an app is causing the issue. To activate Safe Mode, hold the power key until the Power off icon appears. Press and hold the Power off icon until the Safe Mode prompt appears. Select Safe Mode to confirm. To exit Safe Mode, restart your phone as normal.