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Bluetooth Issues Since Last Update

(Topic created on: 08-11-2023 04:09 PM)
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mikepf
Journeyman
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Hi all,
I'm experiencing Bluetooth issues since the last monthly update. My JBL Go 3 no longer plays any audio (causes media playback to stutter on device), and my cheap X15 Open Ear Bone Conduction Headphones no longer work either (although no stuttering).

Both of these devices worked fine before the update.

My Sony WH-XB900Ns still work as normal.

Anyone else having issues?

Edit: just wanted to add that I've tried several reboots of the phone, deleted the Bluetooth connection data, soft and hard reset the JBL Go 3. Nothing has worked.

When the JBL Go 3 and the X15 headphones are connected the Bluetooth media controls on the devices still communicate with the phone, adjusting volume slider, play, pause, etc. But still no sound.

This issue only began after the last fold 4 monthly update.
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30 REPLIES 30
Scott99
Student
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Z Fold 3:  Since the last software update I have been having the same problem as others.  Bluetooth connections drop.  It doesn't matter which device the phone is connected to, they all drop.  Vehicle, ear buds or speaker.  All since the last update and it happens every time I connect. 

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Daveblue
First Poster
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My phone got an update 15th Dec. My Goji headphones started stuttering badly that night. I can link to other Bluetooth devices and play music etc with no issues. I bought new Goji headphones thinking it was them. Nope, exactly the same problem. Just the headphones that don't work.
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OleT
Student
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This fix along with changing AVRCP to 1.3 worked for me! A54 5g who wouldnt play music on Toyota touch 2 go. Thx 1 million for this tip!! 

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My phone since update bluetooth is choppy.  Cant listen or watch anythong

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Its not jbl. It waa update. Netflix does it too

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Tristan8
Explorer
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After the last update I’ve had the same issue! 
my Z Fold5 just suddenly would connect to 3rd party devices via Bluetooth yet all my Samsung devices worked fine!

 

today I followed a troubleshooting method which told me to reset my Bluetooth and Wi-Fi settings, now I can’t connect to ANY of my Bluetooth devices!

 

Samsung's answer? Send my phone away for at least 11 days!?

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peteharr
First Poster
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Lost my portable battery smart connection 2 years ago. Now, it won't connect to my Samsung smart TV via WiFi or Blu tooth other than mirror. Worse, the HDMI connecabilty has gone, so I can not just play plugged in #samsung suck!
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JerryTheMyth
First Poster
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I can't find this setting under Developer Settings on my ZF5. Please help, this stuttering Bluetooth is awful. Edit: found it literally 2 mins later. Fingers crossed. Edit 2: NOPE! still stuttering.
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Dr162075
First Poster
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I'm having the same issue with every device including my car link. I've tried every way of fixing it except for factory resetting my device which I do not want to do because I don't know if all my information will be recovered. Does anybody know if there is a way to remove that last update or Samsung is going to do some kind of patch?

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Dr162075
First Poster
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Just wanted to add something else to my last reply. The weird thing about the connection is my phone is connecting to these items but it refuses to play sound through the Bluetooth. I can still pause my music by using the Bluetooth headphones or Bluetooth speaker controls but no sound comes out of the Bluetooth device it plays through the phone only. When I try to step One on Google to reset the cash and data it shows a non highlighted icon, another words that doesn't let me delete the cash or delete the data. This is just a very odd problem I'm getting extremely frustrated because it's been two weeks now.

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